General Inquiries

For general inquiries, please email us at support@wurrly.com

Andrew -
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12 Comments

Date Votes
  • 0
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    Amy thueson

    Wanted to say how much I love Wurrly! Your song selection is the BOMB. Great app for all ages. I've been a SMULE sing user for a long time, but like the solo aspect of wurrly. Keep up the good work, and hey I'd love a shirt if you have one 😉

  • 0
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    Andrew

    Wow Amy! What an awesome compliment. Thank you so much. I just emailed this to the entire team. We LOVE getting feedback like this from our Wurrly family. Email us at support@wurrly.com and we'll be sure to send you a shirt.

  • 0
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    Haley

    Hello,

    I was actually just curious about how one might get noticed by Wurrly. I have seen others songs in the featured section and seen Wurrly comment on their song.

    Am I doing something wrong or is there more I can be doing?

    Also, how do other users find me? Do I show up in that featured section too?

    Thanks,
    Haley

  • 0
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    Andrew

    Hi Haley,

    Thanks for asking us about this! The official @Wurrly account comments on as many Wurrlies as we can listen to in one day, but there are thousands so we don't get to all of them. :)

    We see you emailed us about becoming an Ambassador. That's fantastic! We'll shoot you more info via email shortly and make sure we sign you up.

    As to being featured, the Wurrlies in the "Featured" section of the app are featured by a trending algorithm that puts wurrlies there with the most likes, plays, etc. Interact with your fellow Wurrly users and when they interact with you - your Wurrlies will rise higher and higher in the trending section.

  • 0
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    Haley

    Oh great, that sounds fantastic!
    Thank you for taking the time to respond :)

  • 0
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    Ashleyaltuna

    Hello,
    I have a question about "followers". I am unable to see the entire list of who I'm following and who is following me. It's only able to display the first 20 people on either list. Is there a way to view it in its entirety?
    Thank you for your help!
    -Ashley

  • 0
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    Support

    Hi Ashley- thank you for reaching out.There is not a way to view all followers at this time but we can certainly pass the suggestion on to the appropriate team members. Thank you for all of the great Wurrly-ing!

  • 0
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    Ashleyaltuna

    Thank you again! I love rocking out to Wurrly. It is so much fun!
    -Ashley

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    Support

    Thank you so much. :)

  • 0
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    evansutherland

    I have purchased a wurrly and a brief message flashed up saying I should receive an email.
    I still have not received the email, can you help?
    I love the app, so much fun.
    Didn't really need the wurly but wanted to support such a great app but would be nice to have it.

  • 0
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    Support

    Hi Evan! We actually just emailed you to help, would you mind emailing support@wurrly.com if you didn't receive our email? Thank you SO much for the support. Means the world. 

  • 0
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    Threequartermoone

    I want to cancel my paid VIP subscription but I cannot find a link or mention of it ANYWHERE on the app or your website. Please advise!

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